evobet Privacy Policy
Here we explain in detail what information we hold about you while you use evobet, how it is collected, where it is stored, and who may have access to it.
This policy was last updated in January 2025. Any changes will be announced on this page.
Introduction and Scope
evobet takes the privacy of its users' personal information very seriously. This Privacy Policy describes what information is collected, how it is used, and what rights you have — when you use the evobetcasino.cam website, open an account, make a deposit, take part in betting or casino games, or contact our support team.
This policy applies to all evobet services — including the website, Android APK and iOS app, live chat, and email support. By accessing or continuing to use the website, you are considered to have accepted the terms of this policy.
The minimum age to use this service is 21+. No information is collected from minors, and if any is found to have been collected, it will be deleted immediately.
What Information We Collect
evobet collects only the information that is genuinely needed to provide services, verify identity, and maintain security. The information collected can be divided into two main categories.
2.1 Information You Provide Directly
Information you provide yourself during account registration, identity verification (KYC), or when contacting support:
- Full name and date of birth
- Email address and mobile number
- Username and password (passwords are stored as encrypted hashes — we can never view your password directly)
- National ID or passport number (for identity verification)
- Mobile banking number — bKash, Nagad, Rocket, or Upay (for financial transactions)
- Support messages and attachments
2.2 Automatically Collected Information
When you visit the site, certain technical information is recorded automatically:
- IP address and approximate geographic location (at country/region level)
- Browser type, version, and device information (operating system, screen resolution)
- Time and duration of site visits, pages viewed
- Referrer URL (where you came from)
- Session cookies and local storage data (details below)
- Betting or gaming activity logs — bet amounts, outcomes, timestamps
Purpose of Using Information
evobet uses collected information only for the following purposes:
- Creating accounts and completing identity verification
- Processing deposits, withdrawals, and bonuses correctly
- Preventing fraud, money laundering, and unauthorised access
- Providing 24/7 live chat and email support
- Informing you about relevant promotional offers and bonuses (only with your consent)
- Identifying and resolving technical issues on the site
- Complying with responsible gaming regulations
- Analytics and service quality improvement
evobet never sells your personal information to third parties or shares it for marketing purposes.
Disclosure and Sharing of Information
In specific circumstances, evobet may share your information with the following parties:
4.1 Service Partners
We use trusted third-party services for payment processing, identity verification, technology operations, and cybersecurity. These providers receive only the information necessary to carry out their specific tasks and are contractually bound to meet evobet's privacy standards.
4.2 Payment Services
When processing financial transactions through bKash, Nagad, Rocket, and Upay, the relevant mobile financial service provider verifies your number and the transaction amount. This information is handled under their own privacy policies.
4.3 Legal Requirements
evobet is legally required to provide necessary information in response to valid legal orders, court directives, or legitimate requests from government authorities. Where permitted by law, we will notify you in advance.
4.4 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new owner, but the terms of this privacy policy will remain in effect.
Cookies and Tracking Technologies
evobet uses cookies and similar technologies to improve your browsing experience and maintain site security.
5.1 Essential Cookies
These cookies are essential for the site to function correctly. They are used to maintain login sessions, security tokens, and language preferences. They cannot be disabled.
5.2 Analytical Cookies
Analytical cookies are used to gather statistics on which pages are used most and where issues arise. This data is aggregated and does not identify you personally.
5.3 Cookie Controls
You can disable or delete non-essential cookies at any time through your browser settings. However, this may limit some site functionality.
Data Security Measures
evobet applies industry-standard technical and organisational measures to keep your personal and financial information secure.
- All data transfers are protected by SSL/TLS encryption
- Passwords are stored with bcrypt hashing — they can never be read directly
- Sensitive payment information is held in tokenised form
- Server-side firewalls and intrusion detection systems are active
- Regular security audits and vulnerability assessments are conducted
- Data protection training is mandatory for staff
- OTP verification is active for additional account security
Please note that no method of transmitting data over the internet is 100% secure. evobet takes every reasonable security measure, but no one can guarantee complete security. Keeping your password private and not logging in from unfamiliar devices is your responsibility.
Data Retention Period
evobet retains your information only for as long as necessary:
- Active account data: until the account is closed
- Financial transaction records: for the period required by legal obligations
- Identity verification documents: at least 5 years from the last transaction (in accordance with financial regulations)
- Support communication logs: 2 years after the issue is resolved
- If marketing consent is withdrawn: marketing data is deleted immediately from the date of withdrawal
Once the retention period ends, data is securely deleted or permanently anonymised.
Your Rights and Controls
As an evobet user, you have the following rights over your personal information:
8.1 Right of Access
You may request to know what information we hold about you. Upon receiving a verifiable request, we will provide the information.
8.2 Right to Correction
If your account contains incorrect or outdated information, you may request a correction. Our support team will process this.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, information that must be retained due to legal obligations (such as financial transaction records) may not be deletable.
8.4 Opting Out of Marketing Messages
If you do not wish to receive promotional emails or messages, click the unsubscribe link in any message or notify our support team. This will not stop essential service-related messages from being sent.
8.5 Account Closure Request
You may request to close your account at any time. For more details, see the relevant questions on our FAQ page.
Protection of Minors' Information
All evobet services are intended only for persons aged 21 and above. evobet does not knowingly collect any personal information from minors.
If it comes to our attention or a complaint is received that a minor has registered, their account will be closed immediately and any stored information will be securely deleted — except for what legal obligations require to be retained.
Policy Changes and Updates
evobet may update this privacy policy when needed. If significant changes are made, we will post a notice on the site and inform registered users by email. The "Last Updated" date at the top of the page always marks the most recent version in effect.
Continuing to use the site after an update means you have accepted the new policy. If you object to the changes, you may request to close your account.
To learn more about this policy or if you have any questions, visit our About Us page or contact support directly.